Privacy policy

What we collect

Account details: your mobile number (you sign in with a code sent to it on WhatsApp), your email address, and your name and profile picture if you sign in with Google.

Birth details you enter for yourself or others: name, date, time and place of birth, and the charts calculated from them.

Your questions and the answers you receive, purchase and payment records (we never see your card or UPI details; Razorpay processes payments), and basic usage information such as pages visited, device type and the campaign that brought you to us.

Why we use it

To calculate charts, answer your questions, provide consultations, process payments and issue invoices, keep the service secure, and understand which features and campaigns work.

To keep quality high, train our astrologers and improve the service, and look into complaints: consultation calls are recorded and chats are kept, and our authorised quality team may review them. Calls may be transcribed, and recordings, transcripts and chats may be checked with automated tools, including AI.

To generate answers, your question and the relevant chart details are sent to an AI provider (such as Anthropic, OpenAI or Google) under contracts that do not allow them to use it to train their models. Your email address is not sent to them.

Sharing

We share data only with service providers who help run Vedini — hosting, email delivery, WhatsApp messaging (Interakt, on Meta’s WhatsApp), payments (Razorpay), video and voice calls (100ms, which also stores call recordings) and AI processing — and with an astrologer you book, who sees the chart and a summary needed for your session. We never sell your data.

Showing our ads: to show Vedini ads to people like our customers, or to stop showing them to people who already use Vedini, we may share your email address and mobile number with Google and Meta only in a one-way encrypted (hashed) form. They match it against their own accounts, cannot turn it back into your details, and do not keep it for anything else. To be left out, write to admin@academyofvedicvidya.com.

Messages we send

On WhatsApp and by email we send your sign-in codes and messages about your own account: receipts and invoices, reports when they are ready, consultation bookings and reminders, and credits added. By email we may also send one reminder about a question you left waiting, with your welcome offer.

Reminders and offers on WhatsApp go only to people who tick the box for them when signing in. You can turn them off (or on) any time under Me → Reminders and offers on WhatsApp, or by writing to admin@academyofvedicvidya.com. To stop other messages apart from sign-in codes, write to admin@academyofvedicvidya.com.

How long we keep it

We keep your data while your account is active. Invoices and payment records are kept as long as tax law requires. When you delete your account, other personal data is deleted or anonymised within 30 days.

Consultation call recordings are private: only our authorised quality team can open them, each time is logged, and they are used only for quality, training, safety and resolving complaints and disputes. They are never published or sold, and are deleted once no longer needed for those purposes.

Your rights

You can see and correct your birth details, delete profiles at any time, and delete your account yourself from the Me page in the app. You can also ask us for a copy of your data, or to delete your account, by writing to admin@academyofvedicvidya.com. You can withdraw consent at any time; some features then stop working.

Grievances: write to admin@academyofvedicvidya.com. If you are not satisfied with our response, you may approach the Data Protection Board of India.

Cookies

We use essential cookies to keep you signed in and remember your language, and a first-party cookie to measure visits and campaigns. If advertising tags are enabled, Meta or Google may set their own cookies.